i8pkr Privacy Policy – How We Handle Your Data

1 Data Controller

1.1  i8pkr operates as the data controller in respect of personal data collected through the i8pkr platform. As data controller, i8pkr determines the purposes and means by which personal data is processed and is responsible for ensuring that such processing complies with applicable data protection obligations.

1.2  Queries or requests relating to this Privacy Policy or i8pkr's data handling practices may be directed to our customer support team via the live chat facility on the platform or by written communication to the support email address displayed in the footer of this website.

2 Personal Data We Collect

2.1  i8pkr collects the following categories of personal data in the ordinary course of providing its services:

• Registration data: Full name as it appears on your Pakistani CNIC, date of birth, gender, residential address, nationality, and registered mobile number.
• Identity verification (KYC) data: Copies of your Pakistani CNIC (front and back), selfie photographs, and documentation confirming your registered payment method (e.g. screenshots of JazzCash or Easypaisa account details).
• Financial data: Transaction records including deposit amounts, withdrawal requests, payment method identifiers (masked account numbers, wallet IDs), and transaction timestamps. i8pkr does not store full bank account credentials or full card numbers.
• Account activity data: Login timestamps, IP addresses, device identifiers, game session records, betting history, bonus activations, and responsible gaming tool settings.
• Communication data: Records of messages exchanged with i8pkr customer support, including live chat transcripts, in-platform messages, and any written correspondence.
• Technical data: Browser type and version, operating system, screen resolution, referring URLs, and other standard web server log data generated when you access the i8pkr platform.

2.2  i8pkr does not intentionally collect data from persons under 18 years of age. If we become aware that personal data has been collected from an underage individual, it will be deleted and the associated account will be permanently closed.

3 How We Use Your Personal Data

3.1  i8pkr processes personal data for the following purposes:

• Account management: Creating and maintaining your i8pkr account, verifying your identity, and enabling secure i8pkr login access.
• Service delivery: Processing deposits and withdrawals via JazzCash, Easypaisa, and Pakistani banking institutions; settling bets; crediting bonuses; and maintaining game session records.
• Regulatory compliance: Fulfilling Know Your Customer (KYC), anti-money laundering (AML), and counter-terrorist financing (CTF) obligations applicable to i8pkr's operating jurisdiction.
• Responsible gaming: Monitoring account activity to identify patterns indicative of problem gambling behaviour; administering deposit limits, cool-off periods, and self-exclusion requests; and complying with self-exclusion schemes where applicable.
• Security and fraud prevention: Detecting and preventing unauthorised account access, fraudulent transactions, bonus abuse, and other forms of misconduct on the platform.
• Platform improvement: Analysing aggregated, anonymised usage data to improve platform performance, game selection, and user experience.
• Customer support: Responding to queries, resolving complaints, and maintaining records of communications for quality assurance purposes.
• Marketing communications: Sending promotional offers and platform updates to Players who have not opted out of such communications. Players may withdraw marketing consent at any time through account settings or by contacting support.

4 Legal Basis for Processing

4.1  i8pkr processes personal data on the following legal bases:

• Contractual necessity: Processing required to perform the contract between i8pkr and the Player, including account management, game operation, and payment processing.
• Legal obligation: Processing required to comply with applicable laws and regulations, including KYC, AML, and responsible gaming obligations.
• Legitimate interests: Processing for security and fraud prevention, platform analytics, and improvement of i8pkr services, where these interests are not overridden by the Player's fundamental rights and freedoms.
• Consent: Processing for marketing communications, where consent has been provided by the Player. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5 Disclosure of Personal Data to Third Parties

5.1  i8pkr does not sell, rent, or trade personal data to any third party for commercial purposes.

5.2  i8pkr may share personal data with the following categories of third-party recipients where necessary to deliver our services:

• Payment processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processing services, to the extent required to process your transactions.
• KYC and identity verification providers: Third-party services contracted to assist in verifying Player identity and screening against sanctions and PEP (Politically Exposed Person) lists.
• Game software providers: Licensed game studios (such as JILI, PG Soft, and Pragmatic Play) whose games are integrated into the i8pkr platform may process session data as part of game operation. Such providers operate under binding data processing agreements.
• Regulatory and law enforcement authorities: i8pkr will disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where required by applicable law or a valid legal order.
• Technical service providers: Cloud hosting, security, and platform infrastructure providers engaged by i8pkr to maintain and operate the platform. All such providers are bound by contractual data protection obligations.

5.3  Any third-party processor engaged by i8pkr is required to process personal data only in accordance with i8pkr's instructions and applicable data protection law, and to implement appropriate technical and organisational security measures.

6 Your Data Rights

6.1  Subject to applicable law, Players have the following rights in respect of their personal data held by i8pkr:

• Right of access: You may request a copy of the personal data i8pkr holds about you.
• Right of rectification: You may request correction of inaccurate or incomplete personal data.
• Right of erasure: You may request deletion of personal data that is no longer necessary for the purposes for which it was collected, subject to i8pkr's legal retention obligations.
• Right to restrict processing: You may request that i8pkr restrict processing of your data in certain circumstances, such as where you contest data accuracy pending verification.
• Right to withdraw consent: Where processing is based on consent (e.g., marketing communications), you may withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.
• Right to object: You may object to processing based on legitimate interests, including profiling for direct marketing purposes.

6.2  To exercise any of the above rights, please contact i8pkr customer support via the platform's live chat facility. i8pkr will respond to data rights requests within a reasonable period and in accordance with applicable legal timeframes.

6.3  Note that certain data rights may be limited where retention is required by law, or where deletion would prejudice i8pkr's ability to investigate fraud, resolve disputes, or comply with regulatory obligations.

7 Cookies and Tracking Technologies

7.1  i8pkr uses cookies and similar tracking technologies on the platform. Cookies are small text files placed on your device that enable the platform to recognise your browser and retain session state, preferences, and security tokens between page loads.

7.2  i8pkr uses the following categories of cookies:

• Strictly necessary cookies: Essential for i8pkr login session management, security verification, and basic platform functionality. These cookies cannot be disabled without impairing platform operation.
• Performance and analytics cookies: Anonymised data on how Players navigate the platform, which pages are accessed most frequently, and where errors are encountered. This data is used solely for platform improvement.
• Preference cookies: Store non-sensitive settings such as language preference or display options to improve your experience on return visits.

7.3  i8pkr does not use third-party advertising cookies or cross-site tracking pixels. Cookies on the i8pkr platform are limited to those necessary for operational, security, and internal analytics purposes.

7.4  You may manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent proper platform functionality, including the ability to maintain an authenticated i8pkr session.

8 Data Retention

8.1  i8pkr retains personal data for the following indicative periods, unless a longer retention period is required by applicable law:

• Active account data: Retained for the duration of the account relationship.
• KYC and identity verification documents: Retained for a minimum of five (5) years following account closure, in accordance with AML regulatory requirements.
• Financial transaction records: Retained for a minimum of five (5) years following the date of the transaction.
• Customer support communication records: Retained for three (3) years following the date of the last communication.
• Technical log data: Retained for twelve (12) months on a rolling basis.
• Marketing consent records: Retained until consent is withdrawn, plus a period sufficient to demonstrate the withdrawal.

8.2  Following the expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.

9 Data Security

9.1  i8pkr implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or alteration. Measures include:

• TLS (Transport Layer Security) encryption for all data transmitted between your device and the i8pkr platform;
• AES-256 encryption for sensitive data stored in i8pkr databases;
• Role-based access controls limiting employee access to personal data on a need-to-know basis;
• Regular security assessments and vulnerability scanning of platform infrastructure;
• Multi-factor authentication requirements for administrative access to data systems.

9.2  No data transmission over the internet can be guaranteed to be 100% secure. While i8pkr takes all reasonable precautions, we cannot warrant the absolute security of data transmitted to or from the platform. Players are responsible for maintaining the security of their own i8pkr login credentials.

9.3  In the event of a data security incident that may adversely affect your rights or freedoms, i8pkr will notify affected Players in accordance with applicable legal requirements.

10 Changes to This Privacy Policy

10.1  i8pkr reserves the right to update this Privacy Policy at any time. Material changes will be communicated by publishing the updated Policy on the platform with a revised "Last Updated" date, and where practicable, by notifying registered Players directly.

10.2  Continued use of the i8pkr platform following publication of a revised Privacy Policy constitutes acceptance of the updated terms. Players who do not accept the revised Policy should cease using the platform and may request account closure by contacting support.

11 Contact and Complaints

11.1  For any questions, concerns, or requests relating to this Privacy Policy or i8pkr's handling of your personal data, please contact our customer support team via the 24/7 live chat facility on the platform, or via the support email address shown in the footer of this website.

11.2  If you are not satisfied with i8pkr's response to a privacy concern, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.